Term and Conditions
Full Payment is due 14 days prior to your visit, which is non refundable or transferable.
Please note if payment is not received prior to your visit, you will not be eligible to visit.
Should you need to cancel your School Visit you will need to do this in writing 28 days prior to avoid a cancellation fee.
School and group rates available during term time only and subject to availability.
You will be invoiced for the total amount agreed to on your contract. No refunds are available for any reason including but not limited to weather and child illness.
Group rates only available in advance and during term time.
The park only opens for pre-booked trips so BOOKING IS ESSENTIAL.
Conditions of Entry
This is a family site and is designed to be fun and relaxing - in a traditional seaside-style environment. For the enjoyment of all our visitors, we ask that you adhere to the following conditions of entry.
On entry, you will be issued with a wristband for each member of your party, which must be worn throughout your stay. Under-fives are free to enter the Park, and do not need a ticket or wristband. For the purposes of tickets and attractions, we designate children as being aged 5-17 years inclusive.
All under 18s must be accompanied by an adult. Children are the responsibility of their parent or guardian. We take the utmost care with safety, but cannot be responsible for the actions of your children. It is at your own discretion as to whether attractions are suitable for your own child.
No swimming in the lake. Paddling only is allowed within designated areas. Children must be supervised at ALL times.
Please be aware that we do not have a lifeguard on duty. No floating devices allowed on the lake.
No smoking on the beach or near to the children's activities.
No fires, BBQs, cooking or naked flames.
No climbing on the cove rocks.
Please do not bring glass items in to the Park.
No alcohol is to be brought onto the site.
Please observe safety notices, stay on pathways and woodland walk trails, and follow the instructions of our staff.
To preserve the peace for all visitors, no music players or radios are allowed.
Park security and management reserve the right to refuse admission without providing a reason, or request that visitors leave if their behavior is considered to be inappropriate. No refunds will be issued.
Some activities may not be available at all times. If you wish to check the availability of a particular attraction, please call before traveling.
Please be aware that for the safety of all visitors, the park is monitored by CCTV. Cars are parked at owners' risk. Use of the attractions is at your own risk.
Children should be supervised at all times by their parent or guardian.
To join an attraction, please purchase the relevant number of tokens from the Rock Shop. Please note, that, for security reasons, tokens cannot be exchanged for cash, and have no cash value. Please only purchase the tokens that you will need. (Tokens are non refundable but do not expire, so you may also keep them for your next visit).
Last entry is one hour before Park closes (4pm).